Welcome to the Tracking Order Page!
Please use Tracking Number from the email we've sent to you after your purchase to see your order status.
OTHER TRACKING OPTIONS
If for some reason this application is not working, please use these options:
- For the customers from the USA - USPS Tracking website, click here.
- For the Rest of the World (including USA) - 17track.net website, click here.
ORDER TRACKING UPDATES
Why is there no update on my tracking information?
Tracking information may not update immediately in some cases especially with registered airmail shipments. However, please rest assured your item is on its way.
Here are some reasons why tracking information may not be available:
- There may be delays between the scanning events and the website's updates.
Once we have shipped the item, the tracking status will take a few days to be updated by the shipping carrier. Therefore, please hold on for a few more days and try again later.
- The package may not be scanned until it reaches the regional hub near the destination.
- There may not be any updates available when the package is in transit between origin and the destination country. The tracking information should pick up again once your packages reaches your local country.
- Please note that most parcels will be received within 10-25 working days after the dispatch date.
The delivery time frame is valid regardless of the tracking information's availability online.
If your tracking status has not been updated for over 1 week, please contact us here immediately and we will offer you further assistance.